Gourmet Burger Kitchen

This app has serious problems - I cannot even use it and wasted time before ordering trying to get it set up. 1st problem - the registration form clears when switching between applications; in my case to my password manager. Why? Then I get through to the account verification step, entered the code from my email and the password I created, and click login. It thinks for a bit and then I'm back on the same verification page with no error or other message. Repeatedly. Useless and frustrating.

App would not allow us to start an order at the table. Pressed the 'order to table' and nothing happened. We tried multiple times. On 4G, on the restaurant WiFi, tried rebooting the app. Nothing. Website ordering with QR let us get slightly further. Kept glitching and also wouldn't let us order or check out successfully. Eventually had to give up and order at the counter. This isn't a one-off. Haven't managed to earn any loyalty rewards for the last few visits as a result.

App easy to use but shows you offers and prices that the staff inform us are 'out of date and not available'. For example 3 sides for 10 pounds shows in the app as available 'all day every day' but the staff at the restaurant tell us is only available Monday to Friday before 5pm, so expect to pay more than the fake offers they entice you in with.